Frequently Asked Questions (FAQ)
Orders & Shipping
What payment methods do you accept?
We accept all major credit cards, Apple Pay, and Google Pay for quick and secure checkout.
Can I change or cancel my order after it’s placed?
If your order hasn’t shipped yet, we’ll do our best to update or cancel it. Please contact us as soon as possible at admin@lifeskillsadvocate.com. We cannot guarantee that we will be able to change or cancel your order.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Do you ship internationally?
Yes! We proudly ship worldwide. Shipping costs and delivery times vary by location.
How long will it take to get my order?
Most orders are processed within 2–5 business days. Shipping time depends on your location and chosen delivery method.
What are your shipping costs?
Shipping is calculated at checkout based on your location and order size. We offer free shipping to the United States on orders over $75.
What happens if my package is lost or damaged?
If your order doesn’t arrive or arrives damaged, contact us right away and we will investigate.
Returns & Exchanges
What is your return policy?
We accept returns within 14 days of delivery for unworn, unwashed items in original condition.
Can I exchange my item for a different size or color?
Yes! If the item is in stock, we’ll happily exchange it. You’ll just need to cover return shipping.
How long does it take to process a refund?
Refunds are usually processed within 5–10 business days after we receive your return.
Product Questions
What sizes do you offer?
Our apparel comes in sizes XS–5XL (availability may vary by design). A full size chart is available on each product page.
How do I care for my apparel?
For best results, machine wash cold and tumble dry low. Avoid ironing directly on designs.
What materials are your products made from?
Our apparel is printed on high-quality cotton blends that are soft, durable, and comfortable for everyday wear. Our shirts are also tag-free!
About Us & Our Mission
Who are you?
Neurowyld is an extension of Life Skills Advocate, where we are dedicated to supporting the neurodivergent community through coaching, resources, and advocacy. Our apparel line celebrates pride, humor, and identity. Check out our website at lifeskillsadvocate.com
What does “neurospicy” mean?
“Neurospicy” is a playful term used in the neurodivergent community to describe brains that work a little differently — and that’s worth celebrating!
How does my purchase support the community?
Every purchase helps us expand our coaching services and spread awareness about neurodivergence. We appreciate your business!
Coaching Services
What is executive function coaching?
Executive function coaching helps teens and adults build skills like organization, time management, and emotional regulation.
Who do you work with?
We support neurodivergent teens, young adults, and families, helping them thrive in school, work, and life.
How do I book a session?
You can learn more and book directly through our website lifeskillsadvocate.com
Is coaching available online?
Yes — all sessions are available virtually so you can connect from anywhere.
Support & Contact
How do I reach customer support?
You can reach us anytime at admin@lifeskillsadvocate.com. We’ll respond within 1–2 business days.